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Switched from: Mindbody
Key Business Need: All-in-one solution
Challenge
Crossfit Sanitas was in need of an all-in-one platform to help them understand their business metrics and to enable their clients to track workout results. As Sanitas continued to grow and expand physically, they struggled to measure how their business was doing financially. “The numbers never seemed to match up so it was difficult to gauge how we were doing,'' said Melissa Roza. Due to software that had mismatched data and poor reporting they knew it was time to get organized. “There were also significant hidden fees in the payment processing we were using.”
As a gym that is committed to ensuring their members have the best experience possible, it was clear they needed to not only get the tools necessary to run their business, but also to have satisfied customers, and therefore, a higher retention rate.
“Wodify allows us to have one platform that manages everything, including performance tracking for our members.”
Solution
It was a no-brainer for CrossFit Sanitas when they realized how much more could be managed through Wodify's Customer Retention Platform (CRP). “Wodify allows us to have one platform that manages everything, including performance tracking for our members” said Melissa. Sanitas now offers multiple programs and services that can be accessed through Wodify and continues to manage everything they need in one place- memberships, billing, client communication, workouts, and reporting.
Results
For all financial and organizational purposes, choosing Wodify was the best decision for Melissa Roza and the CrossFit Sanitas business. All of the features that Melissa had wished her previous softwares could offer, were now all bundled into one easy CRP. “Wodify has solved our reporting issues” and she is not handling messy records or missing financial information, but instead reclaiming time, enhancing the community and growing her business everyday.
